Shipping policy
Shipping Policy
Processing & Production Time All products are made to order and printed on demand. Please allow 2–5 business days for production before your order ships.
Estimated Delivery Times Once your order has been produced and shipped, estimated delivery times are:
- United States: 3–7 business days
- Canada & Europe: 7–12 business days
- Rest of World: 7–14 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Carriers Orders are fulfilled and shipped by our production partner, Gelato, using trusted carriers including USPS, FedEx, UPS, and DHL depending on your location.
Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
International Orders & Customs International customers are responsible for any customs duties, taxes, or import fees that may apply. These charges are determined by your local customs authority and are not included in your order total.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at meetooshofficial@gmail.com within 14 days of the estimated delivery date. We'll work with Gelato to resolve the issue promptly.
Address Accuracy Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrectly provided address.
Return Policy
Return & Refund Policy
All Sales Are Final Because every item in our shop is made to order and printed on demand specifically for you, we do not accept returns or exchanges for reasons such as change of mind, incorrect size selection, or personal preference.
We've Got You Covered for Production Errors We stand behind the quality of our products. If your order arrives with any of the following issues, please contact us and we'll make it right:
- Printing defects (blurry, misaligned, or incorrect print)
- Damaged or broken item upon arrival
- Wrong item received
How to Request a Replacement To report a production or quality issue, please contact us at meetooshofficial@gmail.com within 7 days of delivery with:
- Your order number
- A clear photo of the issue
We'll review your claim and, if approved, send a replacement at no cost to you. Refunds are issued at our discretion on a case-by-case basis.
No Returns Required In most cases, you will not need to ship the item back. We'll handle it directly with our production partner.
What We Cannot Cover
- Damage caused after delivery
- Incorrect address provided at checkout
- Delays due to customs or carrier issues
- Color variations due to monitor display differences